If you just signed up:
Check your inbox (and junk folder) for an email to confirm your account. If you don't confirm your account via email, you'll have to reset your password to regain access.
If you entered your email incorrectly, reach out to our team to update your email address and confirm your account.
If you forgot your password:
You can request a new password by entering your email on the login page and clicking "request new password".
Be sure you have a strong internet connection when logging in from a mobile device.